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How to check import errors?


How to check import errors?

To check all errors during imports, go to the following tabs:

  • For product imports: “Catalog – Product Imports”;
  • For offer imports: “Price and Stock – File Imports - Monitor Offers Imports”.

Error codes for products:

Error CodeError MessageSolution
1000The attribute {0} is requiredThe imported file is missing attribute X. Depending on the import method: 1. MODIVO format template import - add/complete this attribute in the imported file. 2. Vendor format template import - add the attribute in the imported file if it is missing and/or go to the mapping configurator to correct the attribute mapping (and possibly its values).
1001The category {0} is unknownIncorrect or no longer existing category. Update or map categories in the imported file to MODIVO values.
1004The category could not be identifiedIf mapping was done in the configurator, products from sources other than your own file cannot be imported later. To remove the mapping, contact MODIVO support.
2006The attribute {0} is not in the possible values set in the value listValue is not on the available list, change the value to one from the list or add the missing value.

Offer Error Messages:

Error MessageSolution
The product does not existThe product with the given SKU/EAN does not exist in the catalog. Ensure the product is added correctly. If there are errors in the product, correct them. Properly added products are awaiting publication.
The 'sku' field is duplicated in the source fileTwo offers have the same offer SKU. Each offer must have a unique offer SKU. Correct the offer SKU.
The state of the product is unknownThe Product State column has not been filled. The appropriate value is always New, code: 11.
This import type does not allow the use of the 'update-delete' columnIn an import file with a mode other than Standard, the update-delete column should be empty.
The product linked to the new offer is different from the product linked to the existing offerThe offer SKU data has been assigned to a different product. After deleting the offer with that SKU, it can be reused for another product after 24 hours.
The 'price' field is mandatoryThe price has not been filled. Fill in the price column.
The discount price is incorrect: must not be null or must be lower than priceThe discount price column must be empty or the values in it must be lower than the regular price.
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